Alliance Family of Companies

  • Operations Maintenance Scheduler

    Job Locations US-TX-Irving
    Posted Date 3 weeks ago(10/5/2018 9:57 AM)
    Job ID
    # of Openings
  • Alliance Family of Companies

    In business since 2006, Alliance Family of Companies was recently named one of the fastest growing, privately held companies in America by INC 500 for the third year in a row! Headquartered in Irving, Texas we are the largest Sleep and EEG testing company in the country.  We strive to condense the patient care cycle, allowing for strong physician relationships and better patient experiences. Come be a part of a unique vision and company!


    Benefits Offered

    • 401(k) with company match
    • Comprehensive benefits package
    • Highly competitive compensation
    • On-site gym with trainers M-F
    • Employee education assistance
    • PTO and paid Holidays

    Essential Duties

    Responsible for the prompt, efficient response to maintenance requests from field Monitoring Technologists.  Determine field EEG Technicians who can most promptly respond to maintenance request calls, track the progress of the maintenance request, ensure ongoing communication with Monitoring Technologist and track the status of all maintenance calls.



    General Job Responsibilities

    • Upon receipt of a maintenance request, utilize the appropriate tools (Carmine, Brightree, time logs) to determine which EEG Technician should be dispatched to perform a maintenance request
    • Contact the EEG Technician via email to assign the work
    • Conduct appropriate follow up to ensure the maintenance request is being dealt with promptly
    • Maintain communication with Monitoring Technologists, informing them of status of maintenance request
    • Track status of all maintenance requests
    • Maintain spreadsheet of all maintenance requests, actions taken, resolution
    • Assist with special projects as needed
    • Day to day administrative tasks
    • Perform other duties as assigned

    General Job Requirements


    • High school diploma or equivalent required. 
    • 3 + years of administrative experience, preferably in a healthcare/operations setting


    • Self-starter and self-managed
    • Strong verbal and written communication skills
    • Proficiency with Microsoft applications, especially Excel
    • Ability to maintain confidentiality
    • Ability to work non-traditional hours
    • Demonstrated ability to work on cross-functional teams and assist with multiple projects simultaneously
    • Superior problem solving and analytical skills
    • Proven ability to problem solve


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